Casino Joy review

About CasinoJOY

New casino Joy puts most of their outward focus on the entertainment, and they strive to be able to offer something for all kinds of players. Both in terms of the range of casino games and their bonus offers, there is plenty of variety. When you take a closer look at the new casino, however, it is noticeable that they put at least as much importance in being as safe and secure as possible as they have 3 gaming licenses and thus are reviewed at least 3 times a year.

One of these gaming licenses comes from the MGA, which is good news for all New Zealand players who do not have to pay taxes on their winnings. Facebook instagram, Twitter and youtube are also available for those who do not want to miss out on anything that the casino has in its plans.

As of January 1, 2019, the following applies; if the customer has accepted a welcome bonus at one of the Genesis casinos, no other bonuses will be awarded at any of the other casinos. The regulation applies to both existing and newly registered accounts with Genesis Global Limited. Terms of Use apply.

Bonus

Unfortunately, we are currently unable to offer a bonus at Casino Joy. Please check out our top list of bonuses for other good deals.

Game selection

In addition to the welcome bonus for new players, it is usually the game selection that is most interesting for players who register at a new online casino. Many online casinos bet on as many games as possible, regardless of which game providers the games come from. Others choose fewer games and are more selective with their range. Casino Joy seems to have chosen to stand in between and offers a wide range from some of the gaming industry's best game providers. It is also quite large and contains about 1,300 game titles via computer and over 500 games in the mobile version of the casino.

There are plenty of different types of casino games. They are categorized as hottest games, Slots and Jackpots and Online casino . You can also click on casino games to find a mix of different poker games, table games and skraplotter .

The slots are undoubtedly the most well-stocked category of games at Casino Joy, and the range comes from Yggdrasil, Netent, Microgaming, Play'n go, among others, who have long been some of the gaming industry's top game developers. All of these also launch video slots with the chance of a jackpot win, so here you will also find favorites such as Mega Moolah, Divine Fortune, Mega Fortune and Hall of Gods.

Their live casino is well filled with several variations of classics such as Roulette, Blackjack, Baccarat but also includes some poker games. When playing on a computer, you will find over 80 games in the live casino , which mainly comes from the game developers Netent Live and Evolution Gaming .

Support

It can really be a bit si and so when it comes to contacting customer service at new online casinos . So it is actually also at Casino Joy that are somewhat limited. There is not always a New Zealand-speaking agent on site, and there are no specified times for New Zealand customer service.

However, they are open between 10:00 – 02:00 New Zealand time for those who want to contact support via live chat or phone on 0200 896 346. It is therefore meant that the casino should offer New Zealand customer service, because they have a local phone number, something that may be improved in the future.

Something that Casino Joy gets a little extra plus for is that they are clear and clear that documentation$is spent on players ' first withdrawal of winnings. Therefore, there are 3 different email addresses to the casino, depending on what you have for the case. This helps them to be able to respond faster and help the players.

• [email protected] nojoy.com - send your case here if you have questions or need help with something. Also, be sure to be as detailed and verbose as possible, and include details such as your username.
• [email protected] - submit documents that are used for your withdrawal, such as a copy of your ID or other documents requested by the casino.
• [email protected] - all complaints that do not receive a quick response are sent here, whether it concerns something at the casino, the games or your game account.

Deposits & Withdrawals

Casino Joy is one of many online casinos that can say that they offer smooth payouts. This is because of the payment methods available at the casino, as some can go in a few minutes. However, this does not apply to all methods available for deposits and withdrawals.

One's first withdrawal will take between 24 – 48 hours. This is because you have to identify yourself and confirm your gaming account at the casino.

The fastest payment methods are the e-wallets Skrill and Neteller . What can take time is your very first withdrawal of winnings, when you need to identify yourself so that the casino can secure the account to which the winnings are paid out. After that, transfers should go directly within a couple of hours .

For these payment methods, a maximum withdrawal of$ 50,000 per transaction , and the minimum possible deposit to the casino is 100$. The same applies to credit cards such as Visa, Maestro and MasterCard, but here the withdrawals may take a little longer, depending on the day of the week you request a withdrawal, as well as which bank you have.

Other alternative payment methods at Casino Joy are Paysafe , which is suitable for those who want to play for a fixed budget that you buy in advance. Zimpler is another type of payment method that allows games by invoice, although it is not something we recommend.

Summary

Casino Joy does not have the largest game selection online, but absolutely huge for being so new. We also like that the selection is balanced, and that there are plenty of games to choose from both in the live casino, among the slots and table games. It falls a bit when it comes to customer service and getting in touch with a New Zealand-speaking person at the casino. However, if you can make yourself understood in English, there should be no problems even for Beginners at Casino Joy.